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Frequently Asked Questions
NESPRESSO VERTUO
ORDERS AND DELIVERY
COFFEE & COFFEE MACHINE INFORMATION
PRODUCT ISSUE
COFFEE MACHINE SUPPORT
BRAND & PROMOTIONS
COFFEE CAPSULE RECYCLING
MACHINE RECYCLING
All Nespresso machines and Aeroccinos are covered with a 1-year local warranty based on the purchase date. To be eligible for the warranty, you must be a registered Nespresso Club Member in the Philippines.
In such cases, we will collect your Nespresso machine and provide you with a temporary service unit so that you will never miss your Nespresso moment.
For full mechanics of the Nespresso local warranty, you may reach our Customer Relationship Center hotline at 8477-7870 or 1800-10-8477-7870 (toll free) from Monday to Saturday, 9AM-7PM, except on holidays.