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DUE TO ENHANCED COMMUNITY QUARANTINE AND INCREASE IN ORDER VOLUME, PLEASE EXPECT DELIVERY WITHIN 5-7 BUSINESS DAYS.
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To Our Valued Customers,
During these unprecedented times, we have temporarily suspended retail operations in our Boutique, Pop-Up Stores and Machine Retailers until the enhanced community quarantine is lifted on April 13, 2020.
We are committed to serve our Customers and have resumed accepting online orders and delivery within Metro Manila. You may now order your Nespresso coffees, machines and accessories via www.nespresso.ph or by calling our Coffee Specialists at 8477-7870 from Monday-Sunday (9AM-7PM) or 0917-818-6658, Monday-Friday (9AM-7PM). However, due to unusually high call volume, you may experience a greater hold time than usual. We apologize for any inconvenience this may cause.
Also due to the enhanced community quarantine, our delivery operations is challenged by road closures and restrictions. Rest assured, we endeavor to deliver our products to you within 5-7 business days.
Provincial deliveries are temporarily on hold due to restrictions imposed by the community quarantine within the National Capital Region. Please visit this website for updates.
We remain at your service. Stay safe at home.
What else can Nespresso do for you?
Join the Club Nespresso and benefit from our range of personalised services, designed just for you.
Delivery
Customer Care
Orders
Make your choice from our 24 Grand Crus and our extensive range of coffee machines. We also offer different accessories to make your Nespresso moments truly unforgettable.
Coffee Capsules and machines are available on the website. You can order using your desktop, tablet, or any mobile device. If you are a first time customer, you may visit our selected retailers for our coffee machines. Make sure you register your machine under your account to activate the warranty.
If you need assistance in ordering, please call our Coffee Specialists any time between
Monday to Saturdays, from 9am to 7pm.
Metro Manila: 477-7870
Provincial Toll-Free: 1-800-10-4777870
Learn more about our Conditions of Sale here.
Delivery
Nespresso makes every possible effort to ensure that orders made via www.nespresso.ph are delivered in 1 – 2 working days for Metro Manila, 3 – 5 working days for Provincial, and 5 – 7 working days via courier hub pick-up for Out of Delivery Zones.
Free Standard Delivery is available for a minimum Php 3,000 spent.
Learn more about our Conditions of Sale here.
Customer Care
Do you need any assistance for your machine?
Our Call Center is open to Nespresso Club Members who need answers from selecting your Grand Crus, to immediate technical diagnosis, and other solutions that meet your needs.
Speak to our Coffee Specialists any time between Monday to Saturday, from 9am to 7pm.
Metro Manila: 477-7870
Provincial Toll-Free: 1-800-10-4777870
Not a Nespresso Club member in the Philippines? Register now!