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Due to the current situation, please expect delivery in 3-5 business days in Metro Manila and 7-12 business days for serviceable provincial areas.
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To Our Valued Customers,
We are committed to serve our Customers and have resumed accepting online orders and delivery within Metro Manila and select areas outside Metro Manila beginning April 30, 2020.
You may now order your Nespresso coffees, machines and accessories via www.nespresso.ph or by calling our Coffee Specialists at 8477-7870, Monday-Saturday (9AM-7PM). However, due to high call volume, you may experience a greater hold time than usual. We apologize for any inconvenience this may cause.
Also due to road closures and restrictions following the Community quarantine guidelines, please expect delivery between 3-5 business days within Metro Manila and 7-12 business days outside of Metro Manila.
See below list of currently serviceable areas outside Metro Manila as of June 1, 2020. This list is subject to change without prior notice.
LUZON
- Quezon
- Vigan City (Ilocos Sur)
- Laoag City (Ilocos Norte)
- Baliuag and Malolos (Bulacan)
- Tuguegarao City
- Dagupan City (Pangasinan)
- Tarlac Province
- San Fernando (La Union)
- Solano, Nueva Vizcaya
- Pangasinan
- Rizal
- Isabela Province
- Camarines Sur
- Laguna
- Cavite
- NCR
- Baguio City
- Batangas Province
- Quezon
- Vigan City (Ilocos Sur)
- Laoag City (Ilocos Norte)
- Baliuag and Malolos (Bulacan)
- Tuguegarao City
- Dagupan City (Pangasinan)
- Tarlac Province
- San Fernando (La Union)
- Solano, Nueva Vizcaya
- Pangasinan
- Rizal
- Isabela Province
- Camarines Sur
- Laguna
- Cavite
- NCR
- Baguio City
- Batangas Province
VISAYAS
- Ormoc City
- Cebu Province (limited areas)
- Tagbilaran City (longer lead time due to limited transfers)
- Dumaguete City
- Iloilo City
- Bacolod City
- Puerto Princesa
- Legaspi
- Sorsogon City
- Kalibo City
- Antique Province (within City limits)
- Roxas City
- Negros Occidental
- Tacloban City
- Ormoc City
- Cebu Province (limited areas)
- Tagbilaran City (longer lead time due to limited transfers)
- Dumaguete City
- Iloilo City
- Bacolod City
- Puerto Princesa
- Legaspi
- Sorsogon City
- Kalibo City
- Antique Province (within City limits)
- Roxas City
- Negros Occidental
- Tacloban City
MINDANAO
- Davao City
- Surigao City
- Butuan City
- Kidapawan City
- Ozamis City
- Zamboanga City
- Iligan City
- Dapitan City
- Dipolog City
- Cagayan De Oro City
- Davao City
- Surigao City
- Butuan City
- Kidapawan City
- Ozamis City
- Zamboanga City
- Iligan City
- Dapitan City
- Dipolog City
- Cagayan De Oro City
We remain at your service. Stay safe at home.
What else can Nespresso do for you?
Join the Club Nespresso and benefit from our range of personalised services, designed just for you.
Delivery
Customer Care
Orders
Make your choice from our 24 Grand Crus and our extensive range of coffee machines. We also offer different accessories to make your Nespresso moments truly unforgettable.
Coffee Capsules and machines are available on the website. You can order using your desktop, tablet, or any mobile device. If you are a first time customer, you may visit our selected retailers for our coffee machines. Make sure you register your machine under your account to activate the warranty.
If you need assistance in ordering, please call our Coffee Specialists any time between
Mondays to Sundays, from 9am to 7pm.
Metro Manila: 8477-7870
Learn more about our Conditions of Sale here.
Delivery
Nespresso makes every possible effort to ensure that orders made via www.nespresso.ph are delivered in 3-5 – working days for Metro Manila, 7 – 12 working days for Provincial.
Free Standard Delivery is available for a minimum Php 3,000 spent.
Learn more about our Conditions of Sale here.
Customer Care
Do you need any assistance for your machine?
Our Call Center is open to Nespresso Club Members who need answers from selecting your Grand Crus, to immediate technical diagnosis, and other solutions that meet your needs.
Speak to our Coffee Specialists any time between Mondays to Saturdays, from 9am to 7pm.
Metro Manila: 8477-7870
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