NESPRESSO INISSIA STARTER PLAN
TERMS AND CONDITIONS
1. AGREEMENT/AMENDMENT
The Nespresso Inissia Starter Plan Terms and Conditions (the “Agreement”) constitutes a legal and, binding
agreement between Novateur Coffee Concepts Inc. (the “Seller”) and the customer identified in the order
form
(the “Customers” or “Customers”). The Agreement states the terms in which the Seller provides a Nespresso
Inissia Starter Plan (the “Plan”) to the Customers. The “Effective Date” of the Agreement shall be the
date
upon which the Customers successfully purchase the Plan on its available Nespresso Philippines channels,
where the placement of order and payment successfully pushes through. The Seller may amend the Agreement
as
the need requires without prior notice. By agreeing to the Terms and Conditions, the Customers agrees to
the
terms of the Agreement.
2. WHAT THE INISSIA STARTER PLAN IS AND HOW IT WORKS
Customers can enjoy ₱6,500 OFF with 0% interest on a 12-month installment payment period on the Inissia
coffee machine purchased through www.nespresso.ph (the “Nespresso Online Store”) along with ₱2,000 MONTHLY
ONLINE STORE CREDITS for 12 months.
How the Inissia Starter Plan
works:
- Customers must create an account or must have an active account on the
Nespresso Online Store to avail of the Inissia Starter Plan.
- Customers may avail of the Plan on the Nespresso Online Store with ₱2,250
monthly credit card installment payment for 12 months (0% interest with 12-month commitment period).
- The first installment payment of ₱2,250 will be charged upon successful
purchase of the Plan, where the following products and services are included within the standard
delivery
lead time (1-3 working days within Metro Manila, 10-15 working days within Provincial Areas) of
Nespresso
Online Store:
- Inissia Machine (color based on customers' choice)
- Original Machine Complimentary Capsules (7 capsules)
- 1st month ₱2,000 monthly online store credit converted into 5 Nespresso
Coffee
Sleeves (equivalent to 50
Nespresso Coffee Capsules)
- Free delivery
- For the next 11 months, customers will be charged ₱2,250/month and the
₱2,000
monthly online store credits will be automatically credited in their Nespresso Credits (Nespresso
e-wallet) Monthly online store credits will be issued on the same day as the original purchase each
month.
|
PRODUCT |
SRP |
PLAN SRP |
SAVINGS |
|
Nespresso
Inissia (with free shipping) |
₱9,500
|
₱250
monthly
installments * 12 months = ₱3,000 |
₱6,500
|
| Five
(5)
Coffee
Sleeves for the first month |
₱2,100
|
₱2,000
|
₱100
|
| ₱2,000
online
store credits for second to twelfth month |
₱2,000
|
- |
- |
|
TOTAL SAVINGS |
PHP
6,600
|
Customers are eligible to purchase and sign-up for only one (1) Inissia Starter Plan per account until the
end of
the commitment period.
3.
MONTHLY
ONLINE STORE CREDITS
The ₱2,000 monthly online store credits may be used to purchase any Original Coffee blend and/or
accessories
available at the Nespresso Online Store. Nespresso coffee machines are excluded. The
online
store credits may not be used to pay for the corresponding shipping fees of purchases from the Nespresso
Online Store.
Credits are non-transferrable and non-convertible to
cash.
4. PAYMENT OPTIONS
The Plan is open to BDO, BPI, HSBC, and Metrobank credit cardholders whose cards are issued in the
Philippines (“Cardholder/s”) and are in good credit standing during the Plan period. For avoidance of
doubt,
a BDO, BPI, HSBC, or Metrobank credit card is in good credit standing if there is no reason for BDO, BPI,
HSBC, or Metrobank to restrain, suspend, cancel, withdraw or terminate the card pursuant to their
Cardholder
Terms and Conditions as well as Legal and Compliance Policy considerations.
Debit cards and corporate cards are
excluded from the list of accepted payment methods for this plan.
4.1.
ACCEPTABLE/ELIGIBLE CREDIT CARDS
- 4.1.1 All BDO credit card cards
- 4.1.2 BPI
- BPI Amore Cashback Card
- BPI Amore Platinum Cashback Card
- BPI Corporate Card
- BPI Gold Rewards Card
- BPI Platinum Rewards Card
- BPI Rewards Card
- BPI Signature Card
- Petron BPI Card
- 4.1.3 HSBC Credit Cards
- HSBC Live
- HSBC Premier Mastercard
- HSBC Red Mastercard
- HSBC Gold Visa Cashback
- 4.1.4 All Metrobank Credit Cards
- Metrobank Peso Visa / Mastercard
- Metrobank Vantage Visa / Mastercard
- M Mastercard
- Titanium Mastercard
- Platinum Mastercard
- World Mastercard
- PSBank Credit Mastercard
- NCCC Mastercard
- Toyota Mastercard
- Robinsons Mastercard
- Rewards Plus Visa
- Femme Visa
- Femme Signature Visa
- Cashback Platinum Visa
- Travel Platinum Visa
- Travel Signature Visa
4.2.
PAYMENT TERMS
|
Machine |
Credits |
Total Credit Card Charge |
| 1st Month |
PHP 250 |
PHP 2,000 |
PHP 2,250 |
| 2nd Month |
250 |
2,000 |
2,250 |
| 3rd Month |
250 |
2,000 |
2,250 |
| 4th Month |
250 |
2,000 |
2,250 |
| 5th Month |
250 |
2,000 |
2,250 |
| 6th Month |
250 |
2,000 |
2,250 |
| 7th Month |
250 |
2,000 |
2,250 |
| 8th Month |
250 |
2,000 |
2,250 |
| 9th Month |
250 |
2,000 |
2,250 |
| 10th Month |
250 |
2,000 |
2,250 |
| 11th Month |
250 |
2,000 |
2,250 |
| 12th Month |
250 |
2,000 |
2,250 |
| Total Subscription Plan |
PHP 3,000 |
PHP 24,000 |
PHP 27,000 |
5.
PROMO
PERIOD
The Plan promo period shall run from
September
1, 2025 onwards. The Seller reserves the right to end the promotional period at any time without prior
notice.
5. DISCLAIMER ON WARRANTIES
The Plan comes with a 1-year local warranty starting from the purchase date. We highly encourage customers
to register their machines on their Nespresso Online Account.
The process for service and repair is through pick-up and delivery. A service unit will be issued as a
temporary unit (subject to availability), applicable only for Metro Manila area.
For customers in provincial areas, arrangement for the shipment of their machine to Nespresso Philippines’
Pasig repair center shall be made by the customer.
7. RENEWAL
Customers may opt to renew their Plan before the 12-month lock-in period expires. An additional 5% in
Nespresso online credits will be given to the customers. As an example, if the Inissia Starter Plan
Monthly
Credit is ₱2,000, Customers will receive ₱2,100 in monthly online store credits under the Renewed Plan,
which will be automatically added to their Nespresso Online Account.
Should the customers opt not to renew the Plan, any unused and accumulated online store credits after the
12-month lock-in period will be safely stored in the Customers’ Nespresso Online Account for a period of
six
(6) months and may still be used to purchase any Original Coffee blend and/or accessories.
8.
CANCELLATION
Customers may cancel their Plan anytime before the end of the 12-month commitment period. In such cases,
the
Customer is liable to immediately pay a pre-termination fee of ₱6,500 covering the discounted amount of
the
machine, plus pre-termination administrative fees if any.
8.1. PROCESS
To cancel their Plan, Customers may complete the cancellation request form available on the Cancellation
Page. The Customers will receive an email through their registered email address on the Nespresso Online
Store with the pre-termination fee details and payment instructions. Once payment has been settled, the
Seller will send a notification email to the Customers that the Plan has been cancelled.
Customers are also responsible for notifying their credit card provider of the cancellation, as it is
subject to the credit card issuer’s cancellation policy. Any fees, terms, or conditions imposed by the
issuer will apply and must be managed directly with the credit card provider.
8.2.
UNUSED MONTHLY ONLINE CREDITS
Any unused credits may still be used, however the succeeding monthly online store credits will be
forfeited
upon approval of cancellation. Once forfeited, monthly online store credits cannot be reinstated or
refunded.
8.3.
REVERSAL CHARGES
Customers may coordinate directly with their bank or
credit card provider to
reverse the charges.
9.
RETURNS
The Inissia machine purchased through the Plan is
non-returnable, even if the
Plan has been cancelled.
Per DTI Fair Trade Permit No.
FTEB-234173
Series of 2025
For other inquiries, you may reach our Customer Relationship Center hotline at 8477-7870 or
1800-10-8477-7870
(toll-free) from Monday to Saturday, 9 AM-6 PM, except on holidays.
By clicking Next, you are agreeing to the terms and conditions specified for the Inissia Starter Plan.
Manual Capsule Insertion and Ejection
