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Nespresso Philippines, Novateur Coffee Concepts Inc., 16th Floor Units 1601 - 1605, One World Place, 32nd Street,Bonifacio Global City, Taguig City, Metro Manila, Philippines 1631
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Nespresso S.A. 2022

NESPRESSO INISSIA STARTER PLAN
TERMS AND CONDITIONS

1. AGREEMENT/AMENDMENT

The Nespresso Inissia Starter Plan Terms and Conditions (the “Agreement”) constitutes a legal and, binding agreement between Novateur Coffee Concepts Inc. (the “Seller”) and the customer identified in the order form (the “Customers” or “Customers”). The Agreement states the terms in which the Seller provides a Nespresso Inissia Starter Plan (the “Plan”) to the Customers. The “Effective Date” of the Agreement shall be the date upon which the Customers successfully purchase the Plan on its available Nespresso Philippines channels, where the placement of order and payment successfully pushes through. The Seller may amend the Agreement as the need requires without prior notice. By agreeing to the Terms and Conditions, the Customers agrees to the terms of the Agreement.

2. WHAT THE INISSIA STARTER PLAN IS AND HOW IT WORKS

Customers can enjoy ₱6,500 OFF with 0% interest on a 12-month installment payment period on the Inissia coffee machine purchased through www.nespresso.ph (the “Nespresso Online Store”) along with ₱2,000 MONTHLY ONLINE STORE CREDITS for 12 months.

How the Inissia Starter Plan works:

Customers must create an account or must have an active account on the Nespresso Online Store to avail of the Inissia Starter Plan.
Customers may avail of the Plan on the Nespresso Online Store with ₱2,250 monthly credit card installment payment for 12 months (0% interest with 12-month commitment period).
The first installment payment of ₱2,250 will be charged upon successful purchase of the Plan, where the following products and services are included within the standard delivery lead time (1-3 working days within Metro Manila, 10-15 working days within Provincial Areas) of Nespresso Online Store:
- Inissia Machine (color based on customers' choice)
- Original Machine Complimentary Capsules (7 capsules)
- 1st month ₱2,000 monthly online store credit converted into 5 Nespresso Coffee Sleeves (equivalent to 50 Nespresso Coffee Capsules)
- Free delivery
For the next 11 months, customers will be charged ₱2,250/month and the ₱2,000 monthly online store credits will be automatically credited in their Nespresso Credits (Nespresso e-wallet) Monthly online store credits will be issued on the same day as the original purchase each month.

PRODUCT	SRP	PLAN SRP	SAVINGS
Nespresso Inissia (with free shipping)	₱9,500	₱250 monthly installments * 12 months = ₱3,000	₱6,500
Five (5) Coffee Sleeves for the first month	₱2,100	₱2,000	₱100
₱2,000 online store credits for second to twelfth month	₱2,000	-	-
TOTAL SAVINGS			PHP 6,600

Customers are eligible to purchase and sign-up for only one (1) Inissia Starter Plan per account until the end of the commitment period.

3. MONTHLY ONLINE STORE CREDITS

The ₱2,000 monthly online store credits may be used to purchase any Original Coffee blend and/or accessories available at the Nespresso Online Store. Nespresso coffee machines are excluded. The online store credits may not be used to pay for the corresponding shipping fees of purchases from the Nespresso Online Store.

Credits are non-transferrable and non-convertible to cash.

4. PAYMENT OPTIONS

The Plan is open to BDO, BPI, HSBC, and Metrobank credit cardholders whose cards are issued in the Philippines (“Cardholder/s”) and are in good credit standing during the Plan period. For avoidance of doubt, a BDO, BPI, HSBC, or Metrobank credit card is in good credit standing if there is no reason for BDO, BPI, HSBC, or Metrobank to restrain, suspend, cancel, withdraw or terminate the card pursuant to their Cardholder Terms and Conditions as well as Legal and Compliance Policy considerations.

Debit cards and corporate cards are excluded from the list of accepted payment methods for this plan.

4.1. ACCEPTABLE/ELIGIBLE CREDIT CARDS

4.1.1 All BDO credit card cards
4.1.2 BPI
1. BPI Amore Cashback Card
2. BPI Amore Platinum Cashback Card
3. BPI Corporate Card
4. BPI Gold Rewards Card
5. BPI Platinum Rewards Card
6. BPI Rewards Card
7. BPI Signature Card
8. Petron BPI Card
4.1.3 HSBC Credit Cards
1. HSBC Live
2. HSBC Premier Mastercard
3. HSBC Red Mastercard
4. HSBC Gold Visa Cashback
4.1.4 All Metrobank Credit Cards
1. Metrobank Peso Visa / Mastercard
2. Metrobank Vantage Visa / Mastercard
3. M Mastercard
4. Titanium Mastercard
5. Platinum Mastercard
6. World Mastercard
7. PSBank Credit Mastercard
8. NCCC Mastercard
9. Toyota Mastercard
10. Robinsons Mastercard
11. Rewards Plus Visa
12. Femme Visa
13. Femme Signature Visa
14. Cashback Platinum Visa
15. Travel Platinum Visa
16. Travel Signature Visa

4.2. PAYMENT TERMS

	Machine	Credits	Total Credit Card Charge
1st Month	PHP 250	PHP 2,000	PHP 2,250
2nd Month	250	2,000	2,250
3rd Month	250	2,000	2,250
4th Month	250	2,000	2,250
5th Month	250	2,000	2,250
6th Month	250	2,000	2,250
7th Month	250	2,000	2,250
8th Month	250	2,000	2,250
9th Month	250	2,000	2,250
10th Month	250	2,000	2,250
11th Month	250	2,000	2,250
12th Month	250	2,000	2,250
Total Subscription Plan	PHP 3,000	PHP 24,000	PHP 27,000

5. PROMO PERIOD

The Plan promo period shall run from September 1, 2025 onwards. The Seller reserves the right to end the promotional period at any time without prior notice.

5. DISCLAIMER ON WARRANTIES

The Plan comes with a 1-year local warranty starting from the purchase date. We highly encourage customers to register their machines on their Nespresso Online Account.

The process for service and repair is through pick-up and delivery. A service unit will be issued as a temporary unit (subject to availability), applicable only for Metro Manila area.

For customers in provincial areas, arrangement for the shipment of their machine to Nespresso Philippines’ Pasig repair center shall be made by the customer.

7. RENEWAL

Customers may opt to renew their Plan before the 12-month lock-in period expires. An additional 5% in Nespresso online credits will be given to the customers. As an example, if the Inissia Starter Plan Monthly Credit is ₱2,000, Customers will receive ₱2,100 in monthly online store credits under the Renewed Plan, which will be automatically added to their Nespresso Online Account.

Should the customers opt not to renew the Plan, any unused and accumulated online store credits after the 12-month lock-in period will be safely stored in the Customers’ Nespresso Online Account for a period of six (6) months and may still be used to purchase any Original Coffee blend and/or accessories.

8. CANCELLATION

Customers may cancel their Plan anytime before the end of the 12-month commitment period. In such cases, the Customer is liable to immediately pay a pre-termination fee of ₱6,500 covering the discounted amount of the machine, plus pre-termination administrative fees if any.

8.1. PROCESS

To cancel their Plan, Customers may complete the cancellation request form available on the Cancellation Page. The Customers will receive an email through their registered email address on the Nespresso Online Store with the pre-termination fee details and payment instructions. Once payment has been settled, the Seller will send a notification email to the Customers that the Plan has been cancelled.

Customers are also responsible for notifying their credit card provider of the cancellation, as it is subject to the credit card issuer’s cancellation policy. Any fees, terms, or conditions imposed by the issuer will apply and must be managed directly with the credit card provider.

8.2. UNUSED MONTHLY ONLINE CREDITS

Any unused credits may still be used, however the succeeding monthly online store credits will be forfeited upon approval of cancellation. Once forfeited, monthly online store credits cannot be reinstated or refunded.

8.3. REVERSAL CHARGES

Customers may coordinate directly with their bank or credit card provider to reverse the charges.

9. RETURNS

The Inissia machine purchased through the Plan is non-returnable, even if the Plan has been cancelled.

Per DTI Fair Trade Permit No. FTEB-234173 Series of 2025

For other inquiries, you may reach our Customer Relationship Center hotline at 8477-7870 or 1800-10-8477-7870 (toll-free) from Monday to Saturday, 9 AM-6 PM, except on holidays.

By clicking Next, you are agreeing to the terms and conditions specified for the Inissia Starter Plan.

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