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Machine Retailers
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Machine Retailers

S&R FORT
32ND ST. 5TH AVENUE, FORT BONIFACIO, GLOBAL CITY, TAGUIG CITY
S&R CEBU
EO PEREZ & OUANO AVE NORTH RECLA AREA SUBANGDAKU MANDAUE CITY
S&R PAMPANGA
OLONGAPO GAPAN ROAD SAN JOSE CITY OF SAN FERNANDO, PAMPANGA
S&R ASEANA
BRADCO AVE., ASEANA BUSINESS PARK, BACLARAN, PARAÑAQUE CITY
S&R ALABANG
HM 101 WESTGATE CENTER, FILINVEST CORP CITY, ALABANG, MUNTINLUPA
S&R CONGRESSIONAL
#30 CONGRESSIONAL AVE., BRGY. RAMON MAGSAYSAY, QUEZON CITY
S&R DAVAO
BRGY MA-A, TALOMO, DAVAO CITY
S&R SHAW
514 SHAW BLVD COR LAUREL ST. MANDALUYONG CITY
S&R IMUS
AGUINALDO HIGHWAY, ANABU 1-D CITY OF IMUS CAVITE
S&R NUVALI
NUVALI STO. DOMINGO STA, ROSA LAGUNA
S&R CDO
ILIGAN HIGHWAY BULUA, CAGAYAN DE ORO CITY (CAPITAL) MISAMIS ORIENTAL
S&R ILOILO
DON NONATO PISON AVENUE MANDURRIAO, SAN RAFAEL ILOILO CITY
S&R COMMONWEALTH
QUIRINO HIGHWAY NOVALICHEZ KALIGAHAYAN QUEZON CITY
S&R DAU
DAU ACCESS ROAD DUQUIT MABALACAT, PAMPANGA
S&R PARAÑAQUE
NINOY AQUINO AVE COR E RODRIGUEZ ST SANTO NIÑO, PARAÑAQUE CITY
S&R CABANATUAN
HERMOGENES C. CONCEPCION, SR., CABANATUAN CITY NUEVA ECIJA
S&R LIPA
CORNER JOSE P. LAUREL AND LEVISTE HIGHWAY, MARAUOY LIPA CITY, BATANGAS
S&R CIRCUIT MAKATI
A.P. REYES, CARMONA, MAKATI CITY
S&R NEW MANILA
E. RODRIGUEZ SR AVENUE, KALUSUGAN, NEW MANILA, QUEZON CITY
S&R LIBIS
E. RODRIGUEZ AVENUE C5, BARANGAY BAGUMBAYAN, QUEZON CITY
S&R MARIKINA
SUMULONG HIGHWAY, SANTO NIÑO, MARIKINA CITY
S&R SUCAT
DR. A. SANTOS AVENUE SUCAT SAN ISIDRO, PARAÑAQUE CITY
S&R CALASIAO
NATIONAL HIGHWAY AMBONAO, 2418 CALASIAO, PANGASINAN
S&R NAGA
DIVERSION ROAD TABUCO 4400 NAGA CITY, CAMARINES SUR
S&R KAWIT
EVO CITY CENTENNIAL ROAD BATONG DALIG 4104 KAWIT, CAVITE
S&R LUCENA
DIVERSION ROAD BARANGAY ILAYANG DUPAY 4301 LUCENA CITY, QUEZON
LANDERS UP TOWN CENTER
B215 & C301 1ST & 2ND LEVEL PHASE 1B U.P. TOWN CENTER KATIPUNAN AVE U.P. CAMPUS QUEZON CITY 1101
LANDERS BALINTAWAK
1240 E. DELOS SANTOS AVENUE APOLONIO SAMSON BALINTAWAK QUEZON CITY 1106
LANDERS ARCOVIA C5
ARCOVIA CITY, BARANGAY UGONG PASIG CITY 1604
LANDERS OTIS
1890 PAZ GUAZON ST. OTIS BRGY 831 ZONE 90 DIST VI PACO MANILA 1007
LANDERS ALABANG
DAANG HARI ROAD ALMANZA DOS LAS PIÑAS CITY 1740
LANDERS BGC
THE PALLAZO UPTOWN BONIFACIO THE FORT TAGUIG CITY 1630
LANDERS NUVALI
LOT 1 BLOCK 13 NUVALI BLVD, COR EVOLIVING CENTER DRIVE NUVALI SANTO DOMINGO SANTA ROSA LAGUNA CITY 4026
LANDERS ARCA
LOT 8-B ARCA BLVD., ARCA SOUTH WESTERN BICUTAN TAGUIG CITY 1630
LANDERS ANGELES
FRANCISCO G NEPOMUCENO AVE PULUNG MARAGUL ANGELES CITY PAMPANGA 2009
LANDERS CEBU
23 IEC BLDG. MINORE COR POPE JOHN PAUL AVE MABOLO CEBU CITY 6000
LANDERS FAIRVIEW
BELFAST ST COR QUIRINO HIGHWAY PASONG PUTIK NOVALICHES QUEZON CITY 1118
TRUE VALUE ALABANG
Alabang Town Center, Ground Floor, Expansion Wing, Ayala Alabang, Muntinlupa, 1780
TRUE VALUE SHANGRI-LA
6th Level, Shangri-la Plaza Mall, Shaw Blvd, Mandaluyong, Metro Manila
TRUE VALUE NUVALI
Robinsons Supermarket Bldg., Solenad 2, Nuvali Boulevard, Santa Rosa, 4026 Laguna
TRUE VALUE UP TOWN CENTER
2nd Level, UP Town Center, 4 Katipunan Ave, Quezon City, 1108 Metro Manila
TRUE VALUE GLORIETTA
3rd Level, Glorietta 1, Ayala Center, Makati, 1226 Metro Manila
Nespresso Boutique
Level 1 Power Plant Mall, Rockwell Center, Poblacion, Makati City Metro Manila
Podium Pop-Up Store
Ground Flr., ADB Avenue Entrance, The Podium, Mandaluyong City
Rustan's Makati
4th Level Home Department, Ayala Center, Ayala Avenue, Makati City 1200 Metro Manila
Homeworld SM Megamall
LGF, The SM Store, EDSA cor. Doña Julia Vargas ave., Ortigas Center, Wack-Wack Greenhills, Mandaluyong City
Greenbelt 5
Ground Level, Greenbelt 5, Legaspi St.,
Ayala Center, Makati City
Rustan's Shangri-La
3rd Level Home Department, EDSA cor. Shaw Boulevard, Mandaluyong City Metro Manila
Homeworld SM North Edsa
LGF, The SM Store, Home Department, EDSA cor. North Ave., Quezon City
One Bonifacio High Street
Ground Flr., One Bonifacio High Street Mall
3rd Avenue, BGC, Taguig City
Rustan's Alabang
2nd level, Rustan's Department Store, Home Department, Alabang Town Center, Alabang Zapote Road, Muntinlupa, Metro Manila
AllHome Evia
3rd Level, Evia Lifestyle Center, Daang Hari Road, Almanza Dos, Las Pinas
Rustan's Gateway
2nd level, Rustan's Gateway Mall, Araneta Center Cubao, Quezon City 1109
Uptown BGC Mall
Unit R1-7, Upper Ground Floor, Uptown Mall, 36th Street, Taguig, Metro Manila
Robinsons Magnolia
Upper Ground level, Aurora Blvd cor Dona Hemady St, Quezon City.

POP-UP STORES SCHEDULE AND CONTACT DETAILS FOR DIRECT ORDERS, PICK-UP SERVICE:

Greenbelt 5
Upper Ground Level, Greenbelt 5, Legaspi St.,
Ayala Center, Makati City

Sunday to Thursday - 11:00 AM to 9:00PM
Friday to Saturday - 11:00AM to 10:00PM
Viber mobile # : 09178240245

Shangri-La Plaza
Shangri-La Plaza Main Wing, Level 3,
Ortigas Center,
Mandaluyong, Metro Manila

Monday to Sunday - 10:00AM to 9:00PM

Alabang Town Center
Ground Floor Commerce Mall, Alabang Town Center,
Commerce Avenue, Alabang Commercial Corporation,
Metro Manila, Muntinlupa, 1770

Monday to Friday - 11:00AM to 9:00PM
Saturday to Sunday - 10:00AM to 9:00PM
Viber Mobile # : 09178121198

TriNoma Mall
Level2, TriNoma Mall EDSA corner 173, Mindanao Ave, Quezon City, Metro Manila 1105
(infront of Taco Bell)

Monday to Friday- 11:00AM to 10:00PM
Viber Mobile # : 09178300459‬

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S&R FORT
32ND ST. 5TH AVENUE, FORT BONIFACIO, GLOBAL CITY, TAGUIG CITY
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Rustan's Makati
4th Level Home Department, Ayala Center, Ayala Avenue, Makati City 1200 Metro Manila
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S&R ASEANA
BRADCO AVE., ASEANA BUSINESS PARK, BACLARAN, PARAÑAQUE CITY
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Rustan's Shangri-La
3rd Level Home Department, EDSA cor. Shaw Boulevard, Mandaluyong City Metro Manila
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S&R IMUS
AGUINALDO HIGHWAY, ANABU 1-D CITY OF IMUS CAVITE
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Power Plant Boutique
R1 Level Power Plant Mall, Rockwell Center, Poblacion, Makati City Metro Manila

Store hours
Monday to Thursday - 11:00AM to 9:00PM
Friday - 11:00AM to 10:00PM
Saturday - 10:00AM to 10:00PM
Sunday - 10:00AM to 10:00PM

For direct order and pick-up please call:
7751 9331 OR send Viber message to:
09178269284
Podium Boutique
Level 2, ADB Avenue Entrance, The Podium,
Mandaluyong City

Store hours
Monday to Sunday- 10:00AM to 10:00PM
For direct order and pick-up please call:
09178186658
Robinsons Magnolia
Upper Ground level, Aurora Blvd cor Dona Hemady St,
Quezon City

Store hours
Monday to Sunday- 10:00AM to 10:00PM
For direct order and pick-up please call:
Viber mobile # : 09178278958
Ayala Center Cebu
Level 1, Ayala Center Cebu
Cebu Business Park, Cebu City

Store hours
Monday to Sunday – 10:00AM to 9:00PM
For direct order and pick-up please call:
Viber mobile#: 09178355641
One Bonifacio High Street
Lower Ground Floor, One Bonifacio High Street Mall
3rd Avenue, BGC, Taguig City

Store hours
Sunday to Thursday - 11:00am to 9:00pm
Friday & Saturday - 11:00am to 11:00pm
For direct order and pick-up please call:
Viber mobile # : 09178167722
Mitsukoshi
Unit 0121, Ground Floor, Mitsukoshi 8th Ave. Corner, 36th St. Grand Central Park,
North BGC, Taguig City

Store hours
Monday to Sunday - 11:00am to 10:00pm
For direct order and pick-up please call:
Viber mobile #: 09178195024
SM Mall of Asia
Level 1, North Main Mall,
SM Mall of Asia

Store hours
Monday to Sunday - 10:00AM to 10:00PM
For direct order and pick-up please call:
Viber mobile #: 09178169387
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Podium Pop-Up Store
Ground Flr., ADB Avenue Entrance, The Podium, Mandaluyong City
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Greenbelt 5
Upper Ground Level, Greenbelt 5, Legaspi St.,
Ayala Center, Makati City

Sunday to Thursday- 11:00 AM to 9:00PM
Friday to Saturday- 11:00 AM to 10:00PM
Viber mobile # : 09178240245

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Shangri-La Plaza
Shangri-La Plaza Main Wing, Level 3,
Ortigas Center,
Mandaluyong, Metro Manila

Monday to Sunday - 10:00AM to 9:00PM

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Alabang Town Center
Ground Floor Commerce Mall, Alabang Town Center,
Commerce Avenue, Alabang Commercial Corporation,
Metro Manila, Muntinlupa, 1770

Monday to Friday - 11:00AM to 9:00PM
Saturday to Sunday - 10:00AM to 9:00PM
Viber Mobile # : 09178121198

embed google map embedgooglemap.net
One Bonifacio High Street
Upper Ground Floor, One Bonifacio High Street Mall
3rd Avenue, BGC, Taguig City

Sunday to Thursday - 11:00am to 9:00pm
Friday & Saturday - 11:00am to 11:00pm
Viber mobile # : 09178167722

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Robinsons Magnolia
Upper Ground level, Aurora Blvd cor Dona Hemady St, Quezon City.

Monday to Sunday - 10:00AM to 10:00PM
Viber mobile # : 09178278958

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TriNoma Mall
Level2, TriNoma Mall EDSA corner 173, Mindanao Ave, Quezon City, Metro Manila 1105
(infront of Taco Bell)

Monday to Thursday - 10:00AM to 9:00PM
Friday to Sunday - 10:00AM to 10:00PM
Viber Mobile # : 09178300459‬

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S&R SHAW
514 SHAW BLVD COR LAUREL ST. MANDALUYONG CITY
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S&R DAU
DAU ACCESS ROAD DUQUIT MABALACAT, PAMPANGA
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S&R COMMONWEALTH
QUIRINO HIGHWAY NOVALICHEZ KALIGAHAYAN QUEZON CITY
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S&R PARAÑAQUE
NINOY AQUINO AVE COR E RODRIGUEZ ST SANTO NIÑO, PARAÑAQUE CITY
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S&R CABANATUAN
HERMOGENES C. CONCEPCION, SR., CABANATUAN CITY NUEVA ECIJA
embed google map embedgooglemap.net
S&R LIPA
CORNER JOSE P. LAUREL AND LEVISTE HIGHWAY, MARAUOY LIPA CITY, BATANGAS
embed google map embedgooglemap.net
S&R CIRCUIT MAKATI
A.P. REYES, CARMONA, MAKATI CITY
embed google map embedgooglemap.net
S&R NEW MANILA
E. RODRIGUEZ SR AVENUE, KALUSUGAN, NEW MANILA, QUEZON CITY
embed google map embedgooglemap.net
S&R LIBIS
E. RODRIGUEZ AVENUE C5, BARANGAY BAGUMBAYAN, QUEZON CITY
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S&R MARIKINA
SUMULONG HIGHWAY, SANTO NIÑO, MARIKINA CITY
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S&R SUCAT
DR. A. SANTOS AVENUE SUCAT SAN ISIDRO, PARAÑAQUE CITY
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S&R CALASIAO
NATIONAL HIGHWAY AMBONAO, 2418 CALASIAO, PANGASINAN
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S&R NAGA
DIVERSION ROAD TABUCO 4400 NAGA CITY, CAMARINES SUR
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S&R KAWIT
EVO CITY CENTENNIAL ROAD BATONG DALIG 4104 KAWIT, CAVITE
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S&R LUCENA
DIVERSION ROAD BARANGAY ILAYANG DUPAY 4301 LUCENA CITY, QUEZON
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LANDERS UP TOWN CENTER
B215 & C301 1ST & 2ND LEVEL PHASE 1B U.P. TOWN CENTER KATIPUNAN AVE U.P. CAMPUS QUEZON CITY 1101
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LANDERS BALINTAWAK
1240 E. DELOS SANTOS AVENUE APOLONIO SAMSON BALINTAWAK QUEZON CITY 1106
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LANDERS ARCOVIA C5
ARCOVIA CITY, BARANGAY UGONG PASIG CITY 1604
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LANDERS OTIS
1890 PAZ GUAZON ST. OTIS BRGY 831 ZONE 90 DIST VI PACO MANILA 1007
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LANDERS ALABANG
DAANG HARI ROAD ALMANZA DOS LAS PIÑAS CITY 1740
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LANDERS BGC
THE PALLAZO UPTOWN BONIFACIO THE FORT TAGUIG CITY 1630
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LANDERS NUVALI
LOT 1 BLOCK 13 NUVALI BLVD, COR EVOLIVING CENTER DRIVE NUVALI SANTO DOMINGO SANTA ROSA LAGUNA CITY 4026
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LANDERS ARCA
LOT 8-B ARCA BLVD., ARCA SOUTH WESTERN BICUTAN TAGUIG CITY 1630
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LANDERS ANGELES
FRANCISCO G NEPOMUCENO AVE PULUNG MARAGUL ANGELES CITY PAMPANGA 2009
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LANDERS CEBU
23 IEC BLDG. MINORE COR POPE JOHN PAUL AVE MABOLO CEBU CITY 6000
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LANDERS FAIRVIEW
BELFAST ST COR QUIRINO HIGHWAY PASONG PUTIK NOVALICHES QUEZON CITY 1118
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TRUE VALUE ALABANG
Alabang Town Center, Ground Floor, Expansion Wing, Ayala Alabang, Muntinlupa, 1780
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TRUE VALUE SHANGRI-LA
6th Level, Shangri-la Plaza Mall, Shaw Blvd, Mandaluyong, Metro Manila
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TRUE VALUE NUVALI
Robinsons Supermarket Bldg., Solenad 2, Nuvali Boulevard, Santa Rosa, 4026 Laguna
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TRUE VALUE UP TOWN CENTER
2nd Level, UP Town Center, 4 Katipunan Ave, Quezon City, 1108 Metro Manila
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TRUE VALUE GLORIETTA
3rd Level, Glorietta 1, Ayala Center, Makati, 1226 Metro Manila
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S&R CEBU
EO PEREZ & OUANO AVE NORTH RECLA AREA SUBANGDAKU MANDAUE CITY
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S&R ALABANG
HM 101 WESTGATE CENTER, FILINVEST CORP CITY, ALABANG, MUNTINLUPA
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AllHome Evia
3rd Level, Evia Lifestyle Center, Daang Hari Road, Almanza Dos, Las Pinas
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S&R PAMPANGA
OLONGAPO GAPAN ROAD SAN JOSE CITY OF SAN FERNANDO, PAMPANGA
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Rustan's Alabang
2nd level, Rustan's Department Store, Home Department, Alabang Town Center, Alabang Zapote Road, Muntinlupa, Metro Manila
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S&R DAVAO
BRGY MA-A, TALOMO, DAVAO CITY
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S&R CDO
ILIGAN HIGHWAY BULUA, CAGAYAN DE ORO CITY (CAPITAL) MISAMIS ORIENTAL
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S&R ILOILO
DON NONATO PISON AVENUE MANDURRIAO, SAN RAFAEL ILOILO CITY
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S&R NUVALI
NUVALI STO. DOMINGO STA, ROSA LAGUNA
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Nespresso Boutique
Ground Floor, One Bonifacio High Street Mall
3rd Avenue, BGC Taguig Metro Manila
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Greenbelt 5
Ground Level, Greenbelt 5, Legaspi St.,
Ayala Center, Makati City
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Homeworld SM Megamall
LGF, The SM Store, EDSA cor. Doña Julia Vargas ave., Ortigas Center, Wack-Wack Greenhills, Mandaluyong City
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Homeworld SM North Edsa
LGF, The SM Store, Home Department, EDSA cor. North Ave., Quezon City
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S&R CONGRESSIONAL
#30 CONGRESSIONAL AVE., BRGY. RAMON MAGSAYSAY, QUEZON CITY
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Rustan's Gateway
2nd level, Rustan's Gateway Mall, Araneta Center Cubao, Quezon City 1109
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Uptown BGC Mall
Unit R1-7, Upper Ground Floor, Uptown Mall, 36th Street, Taguig, Metro Manila
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Robinsons Magnolia
Upper Ground level, Aurora Blvd cor Dona Hemady St, Quezon City.
BEGINS IN: DAYS HOURS MINUTES SECONDS

Terms & Conditions

NESPRESSO INISSIA STARTER PLAN
TERMS AND CONDITIONS

1. AGREEMENT/AMENDMENT

The Nespresso Inissia Starter Plan Terms and Conditions (the “Agreement”) constitutes a legal and, binding agreement between Novateur Coffee Concepts Inc. (the “Seller”) and the customer identified in the order form (the “Customers” or “Customers”). The Agreement states the terms in which the Seller provides a Nespresso Inissia Starter Plan (the “Plan”) to the Customers. The “Effective Date” of the Agreement shall be the date upon which the Customers successfully purchase the Plan on its available Nespresso Philippines channels, where the placement of order and payment successfully pushes through. The Seller may amend the Agreement as the need requires without prior notice. By agreeing to the Terms and Conditions, the Customers agrees to the terms of the Agreement.

2. WHAT THE INISSIA STARTER PLAN IS AND HOW IT WORKS

Customers can enjoy ₱6,500 OFF with 0% interest on a 12-month installment payment period on the Inissia coffee machine purchased through www.nespresso.ph (the “Nespresso Online Store”) along with ₱2,000 MONTHLY ONLINE STORE CREDITS for 12 months.

How the Inissia Starter Plan works:

  • Customers must create an account or must have an active account on the Nespresso Online Store to avail of the Inissia Starter Plan.
  • Customers may avail of the Plan on the Nespresso Online Store with ₱2,250 monthly credit card installment payment for 12 months (0% interest with 12-month commitment period).
  • The first installment payment of ₱2,250 will be charged upon successful purchase of the Plan, where the following products and services are included within the standard delivery lead time (1-3 working days within Metro Manila, 10-15 working days within Provincial Areas) of Nespresso Online Store:
    • Inissia Machine (color based on customers' choice)
    • Original Machine Complimentary Capsules (7 capsules)
    • 1st month ₱2,000 monthly online store credit converted into 5 Nespresso Coffee Sleeves (equivalent to 50 Nespresso Coffee Capsules)
    • Free delivery
  • For the next 11 months, customers will be charged ₱2,250/month and the ₱2,000 monthly online store credits will be automatically credited in their Nespresso Credits (Nespresso e-wallet) Monthly online store credits will be issued on the same day as the original purchase each month.
PRODUCT SRP PLAN SRP SAVINGS
Nespresso Inissia (with free shipping) ₱9,500 ₱250 monthly installments * 12 months = ₱3,000 ₱6,500
Five (5) Coffee Sleeves for the first month ₱2,100 ₱2,000 ₱100
₱2,000 online store credits for second to twelfth month ₱2,000 - -
TOTAL SAVINGS PHP 6,600

Customers are eligible to purchase and sign-up for only one (1) Inissia Starter Plan per account until the end of the commitment period.

3. MONTHLY ONLINE STORE CREDITS

The ₱2,000 monthly online store credits may be used to purchase any Original Coffee blend and/or accessories available at the Nespresso Online Store. Nespresso coffee machines are excluded. The online store credits may not be used to pay for the corresponding shipping fees of purchases from the Nespresso Online Store.

Credits are non-transferrable and non-convertible to cash.

4. PAYMENT OPTIONS

The Plan is open to BDO, BPI, HSBC, and Metrobank credit cardholders whose cards are issued in the Philippines (“Cardholder/s”) and are in good credit standing during the Plan period. For avoidance of doubt, a BDO, BPI, HSBC, or Metrobank credit card is in good credit standing if there is no reason for BDO, BPI, HSBC, or Metrobank to restrain, suspend, cancel, withdraw or terminate the card pursuant to their Cardholder Terms and Conditions as well as Legal and Compliance Policy considerations.

Debit cards and corporate cards are excluded from the list of accepted payment methods for this plan.

4.1. ACCEPTABLE/ELIGIBLE CREDIT CARDS

  • 4.1.1 All BDO credit card cards
  • 4.1.2 BPI
    1. BPI Amore Cashback Card
    2. BPI Amore Platinum Cashback Card
    3. BPI Corporate Card
    4. BPI Gold Rewards Card
    5. BPI Platinum Rewards Card
    6. BPI Rewards Card
    7. BPI Signature Card
    8. Petron BPI Card
  • 4.1.3 HSBC Credit Cards
    1. HSBC Live
    2. HSBC Premier Mastercard
    3. HSBC Red Mastercard
    4. HSBC Gold Visa Cashback
  • 4.1.4 All Metrobank Credit Cards
    1. Metrobank Peso Visa / Mastercard
    2. Metrobank Vantage Visa / Mastercard
    3. M Mastercard
    4. Titanium Mastercard
    5. Platinum Mastercard
    6. World Mastercard
    7. PSBank Credit Mastercard
    8. NCCC Mastercard
    9. Toyota Mastercard
    10. Robinsons Mastercard
    11. Rewards Plus Visa
    12. Femme Visa
    13. Femme Signature Visa
    14. Cashback Platinum Visa
    15. Travel Platinum Visa
    16. Travel Signature Visa

4.2. PAYMENT TERMS

Machine Credits Total Credit Card Charge
1st Month PHP 250 PHP 2,000 PHP 2,250
2nd Month 250 2,000 2,250
3rd Month 250 2,000 2,250
4th Month 250 2,000 2,250
5th Month 250 2,000 2,250
6th Month 250 2,000 2,250
7th Month 250 2,000 2,250
8th Month 250 2,000 2,250
9th Month 250 2,000 2,250
10th Month 250 2,000 2,250
11th Month 250 2,000 2,250
12th Month 250 2,000 2,250
Total Subscription Plan PHP 3,000 PHP 24,000 PHP 27,000

5. PROMO PERIOD

The Plan promo period shall run from September 1, 2025 onwards. The Seller reserves the right to end the promotional period at any time without prior notice.

5. DISCLAIMER ON WARRANTIES

The Plan comes with a 1-year local warranty starting from the purchase date. We highly encourage customers to register their machines on their Nespresso Online Account.

The process for service and repair is through pick-up and delivery. A service unit will be issued as a temporary unit (subject to availability), applicable only for Metro Manila area.

For customers in provincial areas, arrangement for the shipment of their machine to Nespresso Philippines’ Pasig repair center shall be made by the customer.

7. RENEWAL

Customers may opt to renew their Plan before the 12-month lock-in period expires. An additional 5% in Nespresso online credits will be given to the customers. As an example, if the Inissia Starter Plan Monthly Credit is ₱2,000, Customers will receive ₱2,100 in monthly online store credits under the Renewed Plan, which will be automatically added to their Nespresso Online Account.

Should the customers opt not to renew the Plan, any unused and accumulated online store credits after the 12-month lock-in period will be safely stored in the Customers’ Nespresso Online Account for a period of six (6) months and may still be used to purchase any Original Coffee blend and/or accessories.

8. CANCELLATION

Customers may cancel their Plan anytime before the end of the 12-month commitment period. In such cases, the Customer is liable to immediately pay a pre-termination fee of ₱6,500 covering the discounted amount of the machine, plus pre-termination administrative fees if any.

8.1. PROCESS

To cancel their Plan, Customers may complete the cancellation request form available on the Cancellation Page. The Customers will receive an email through their registered email address on the Nespresso Online Store with the pre-termination fee details and payment instructions. Once payment has been settled, the Seller will send a notification email to the Customers that the Plan has been cancelled.

Customers are also responsible for notifying their credit card provider of the cancellation, as it is subject to the credit card issuer’s cancellation policy. Any fees, terms, or conditions imposed by the issuer will apply and must be managed directly with the credit card provider.

8.2. UNUSED MONTHLY ONLINE CREDITS

Any unused credits may still be used, however the succeeding monthly online store credits will be forfeited upon approval of cancellation. Once forfeited, monthly online store credits cannot be reinstated or refunded.

8.3. REVERSAL CHARGES

Customers may coordinate directly with their bank or credit card provider to reverse the charges.

9. RETURNS

The Inissia machine purchased through the Plan is non-returnable, even if the Plan has been cancelled.

Per DTI Fair Trade Permit No. FTEB-234173 Series of 2025

For other inquiries, you may reach our Customer Relationship Center hotline at 8477-7870 or 1800-10-8477-7870 (toll-free) from Monday to Saturday, 9 AM-6 PM, except on holidays.

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